Copy of FAQ

 

Where are you located?

We are primarily an e-commerce business. However, we understand some of our customers need to get supplies quickly or would prefer to pick them up locally, so we keep some items in stock and offer a free local pick up option for select items at Glover's Second Hand 1200 S High St, Columbia Tn. 38401

What are your hours of operation? 

HCBS is available online and by phone Monday-Saturday 8 am-8 pm CST.

The hours for our retail/pick up location are as follows: 

Thursday 10 AM–5 PM
Friday 10 AM–5 PM
Saturday 11 AM–5 PM
Sunday Closed
Monday Closed
Tuesday 10AM–5 PM
Wednesday 10AM–5 PM

 

What is the local pick-up option and how does it work?

With the local pick-up option, you would place your order online and select that you would like to pick up locally. The order will be processed and delivered to the Glover's Second Hand within 24 hours, at which time you will be sent a confirmation email letting you know that your order is ready for pick up. All you have to do is present your confirmation letter to the cashier and they will provide you with your order. This option is free to use. 

Are all items available for pick up?

The short answer for this would be 'not yet" However, they will be soon! In an effort to offer a wider variety of products we only have some locally-stock items. The rest of our products are provided through a dropping service courtesy of our supplier. As our business grows, we will be able to keep more products locally- stocked as well as be able to expand our product line to include other types of supplies.